SENIOR TRAVEL SCAMS

A must read for all Seniors 50+
The High Cost of Inexperience

As one of the top travel advisors in the US, and with over 42 years in the Travel Industry I have seen many travel scams in my lifetime.  But I have never seen so many SCAMS this year that hurt and affect our Seniors.
Here is what you need to do to make sure that the vacation that you want is actually the vacation that you get!

 

We know that many seniors are lonely and will answer the phone just to talk to someone. This is where they get caught in some of the horrifying Travel Scams.

The greatest scams targeting senior travelers:

I know that some of you are going to say, “this will never happen to us” or ”I took the call and hung up.”  But some seniors actually get caught in these scams, more than you think. So let us not pretend that this does not happen, it does to all of us sooner or later!

  1. 🎉 Prize Trip & “You’ve Won” Frauds

The #1 scam by volume. Seniors receive a postcard, robocall, or email claiming they have won a free cruise or resort stay. To “claim” it, they must pay taxes, processing fees, or sit through a high-pressure timeshare presentation. The trip either never materializes or is a bait-and-switch nightmare. The FTC receives hundreds of thousands of these complaints annually.  Congratulations — you’ve won a free Bahamas cruise! Simply pay $399 in “port taxes” to claim your prize. The trip is anything but free and often fails to materialize at all.
Red Flags You never entered a contest; required to pay fees to claim a “free” prize; mandatory timeshare presentation attached.

  1. 📞 Impersonation & Spoofed Calls

Scammers pose as airline agents, hotel staff, cruise lines, or even TSA/Customs officials. Using caller ID spoofing, they make the call appear legitimate, then request credit card numbers or Social Security numbers to “resolve” a fabricated booking problem. Seniors lose an average of $1,500 per incident. Your caller ID shows the airline’s name. The voice is professional and calm. There is a problem with your reservation, they say — could you verify your credit card? This is a spoofed call. Real airlines never ask for payment info this way.
Red Flags Unsolicited call demanding payment or personal info; caller discourages you from hanging up; urgency around “fixing” a reservation. Find the official phone number-call directly.

  1. 🏡 Timeshare Exit & Resale Scams

One of the fastest-growing travel frauds. Victims — often existing timeshare owners — are contacted by fake resale companies claiming a buyer is ready. Upfront “legal” or “closing” fees are collected, sometimes totaling thousands of dollars, and the supposed buyer never exists.
Red Flags Unsolicited calls claiming a buyer is waiting; requests for upfront payment before any sale; high-pressure urgency.

  1. 🏖️ Fake Vacation Package Deals

Heavily discounted “luxury” packages are advertised online, via email, or in mailers. Victims pay deposits for resorts that do not exist, hotels with no reservation on file, or trips that are wildly misrepresented. These scams spike heavily around holiday seasons and tax refund time.

Red Flags: Extreme time pressure to pay; vague or unverifiable resort names; prices far below market rate.

  1. 💻 Fake Booking Websites

Lookalike websites mimicking Expedia, Booking.com, or major hotel chains collect payment for reservations that were never made. The sites often rank high in search results through paid ads. Victims only discover the fraud upon arrival at their destination.
Red Flags URL has slight misspellings or unusual domains; prices dramatically lower than all other sites; payment by wire transfer required. Also look at their email and see if the company name is included in the email!

  1. Phony Travel Agencies
    They have professional websites, friendly voices on the phone, and even fake reviews. But when you arrive at your destination, there is no reservation — and the agency has vanished along with your money.
    RED FLAGS: No physical address; insists on wire transfer or gift cards; no real booking confirmation number.

NOTE:  Because of am a senior and my phone number is listed, I get scam calls from “Travel with Sally” or” Captain Smith Cruise Agency” etc. These are not real travel agents; they get your name from senior listings and then try and pretend they are travel agencies and sell you a trip that is not even available. As an example, you cannot get a hotel room at the Las Vegas Bellagio Hotel for $99.00. I know seniors that have bought this program and traveled all the way to Las Vegas to be denied.

Here is what you need to ask your travel advisor to be sure that you are working with a professional agent:
1.  What is your IATAN, CLIA OR TRUE#?  (These organizations monitor all travel agencies/agents worldwide)
2.  How much is your E/O insurance? (all professional travel advisors have E/O insurance of $1 million)
3.  What is your Florida or State license #?  (all professional travel agencies must have this number from the State of Florida or California)
4.  What is your Headquarters phone number so I can ask if are part of this organization.

NOTE: If the advisors hesitate to answer these questions, do not do business with this agent or agency.

Your 5 Golden Rules for Safe Travel Booking

  1. Always call Senior Travel, The Travel Center for any questions that you may have regarding a booking, a phone call, or email that you received. (we get 4-5 calls per week on phony travel programs)
  2. Wire transfers and gift cards offer zero fraud protection. Do not purchase unless you vet or know these companies directly!
  3. Hang Up & Call Back If You Get Confused

Call Senior Travel and let us investigate or google the company and get their legitimate phone number!

  1. Pause Before You Pay

Legitimate offers don’t expire in ten minutes. You have 24 hours after booking an air ticket, 48-72 hours
after booking a cruise, and the same for land packages.

  1. Search Before You Sign

Google the company name plus the word “scam.”
6.   Never book online.  Companies like Expedia, Booking.com, etc. make mistakes. Other companies could
be frauds.  Always Call Senior Travel for advice or to book your next travel program.

Senior Travel, The Travel Center are certified with Expedia, Booking.com, Priceline, Viator, and all the other online travel companies.  We can get the very same rates as you can, but we can go one step further, we guarantee your travel bookings, these other vendors cannot guarantee your travel bookings. (have you ever got on a cruise and looked at the line in from of the service desk, 100’s of people. 95% of them booked online!)

  1. Many of the products that you may purchase are not refundable with your credit card. 56% of all SCAM transactions are non-refundable no matter how much you try and negotiate with your credit card company or how bad the scam was.

Resources & Reporting

📞

AARP Fraud Helpline  1-877-908-3360    🌐
FTC Reporting  ReportFraud.ftc.gov         ✅

Verify Travel Agents   www.asta.org

 

Best Senior Tip:

Always book with Senior Travel. You all know Chris & Betty, the top travel advisors in Brevard County.  Give them an opportunity to earn your business!