iPhone Scam from China
My iPhone was stolen 6 months ago, and I just received a text from someone in the Philippines claiming they have my phone, asking me to remove it from my iCloud account so they can reset
it. Find My shows it in China, so what should I do?
If you have lost your phone or it was stolen:
It’s highly likely this is a scam, and you should not remove your iPhone from your iCloud account. Here’s what you should do:
- Do Not Respond
- The person messaging you is likely trying to scam you into removing the iPhone from your iCloud account so they can bypass the activation lock and sell or use the device.
- Any response could provide them with more information or encourage further attempts to contact you.
- Keep Find My iPhone Enabled
- The activation lock tied to your iCloud account ensures that the phone remains unusable without your credentials.
- Even if the device is no longer recoverable, keeping it locked protects your data and deters thieves.
- Report the Incident
- If you haven’t already, report the theft to local authorities, even though it’s been some time. Provide any proof of ownership and details of the situation.
- Monitor Your iCloud Account
- Ensure that your Apple ID is secure:
- Change your Apple ID password.
- Enable two-factor authentication (2FA) if you haven’t already.
- Check for unauthorized devices signed in to your Apple ID under Settings > [Your Name] > Devices.
- Be Cautious of Follow-Up Attempts
- Scammers might try other tactics, like phishing emails or texts pretending to be from Apple. Always verify the legitimacy of any communication by going directly to Apple’s website or contacting support.
- File a Claim If Applicable
- If you had insurance or used a credit card that includes theft protection, you might still be able to file a claim for reimbursement, even if it’s been months.
- Consider Marking the Device as “Lost”
- In Find My, you can mark the device as lost and leave a message with your contact information for someone who might genuinely find the device and want to return it. Be cautious about the information you include in the message.
If you suspect the message could involve more significant fraudulent activity, consider reporting it to Apple and your local cybersecurity or anti-fraud agency.